A recent Business Week article prominently featured Providence Regional Medical Center in Everrett, Washington, praising the hospital for its ability to cut costs while improving quality. The article did a very job of providing context for the cost challenges facing hospitals along with an overview of some of Providence’s initiatives that produced excellent results. Following are a few highlights from the article.
Providence has made a number of key innovations that has allowed it to succeed:
1. “Single Stay” Wards. In 2003, they introduced one of the first “single stay” wards in the country. Under this model, the patient stays in one room during their entire stay, but the equipment and personnel move from patient to patient. The average length of stay at the hospital has dropped by a day or more and patient satisfaction has soared.
2. Two Hour Checks. The Hospital implemented a policy that requires nurses to check on patients every two hours. As a result, they have experienced a 25% decrease in falls.
3. Hospitalists. In 2003, Providence placed almost all of its patients’ care in the hands of hospitalists. Since the shift, the hospital has published data showing decreases in infections, length of stay and surgical complications.
4. Value Analysis Committee. A Value Analysis Committee (“VAC”) of doctors, nurses and administrators evaluates and approves every major equipment purchase. Providence also offers financial training on cost effectiveness and efficiency to its physicians.
You can read the full article here: http://www.businessweek.com/magazine/content/10_03/b4163040943750.htm














